[02/01/2018 16:18:10] Fernando Enrique Doylet Auson: Glad to contact you this way also. [02/01/2018 16:18:27] Diana Borgmeyer: Hello Fernando. It is nice to see and have you connected with me here today. How are you doing ? [02/01/2018 16:18:52] Fernando Enrique Doylet Auson: Good. [02/01/2018 16:19:37] Diana Borgmeyer: Alright. So are you well set and ready for your job briefing and interview with me now ? [02/01/2018 16:19:50] Fernando Enrique Doylet Auson: Yes. [02/01/2018 16:20:03] Diana Borgmeyer: Ok. Are you currently employed at the moment ? [02/01/2018 16:20:53] Fernando Enrique Doylet Auson: On call assignments only, when needed. [02/01/2018 16:21:44] Diana Borgmeyer: Ok. Have you been Interviewed online or work from home before ? [02/01/2018 16:21:54] Fernando Enrique Doylet Auson: Yes. [02/01/2018 16:22:16] Diana Borgmeyer: To which of the questions ? [02/01/2018 16:22:18] Fernando Enrique Doylet Auson: On both situations. [02/01/2018 16:22:26] Diana Borgmeyer: Ok. And would you love to work from home for us (Ansvar Insurance) if hired ? [02/01/2018 16:23:49] Fernando Enrique Doylet Auson: It is up to the Manager or Project Leader. We will have to agree on procedures and requirements. [02/01/2018 16:24:40] Diana Borgmeyer: Alright before we commence with the job briefing and interview. I apprise if our approach is a bit unorthodox or new to you. We believe as the world is advancing so it is important for Ansvar Insurance to stay on top of things as change is inevitable. [02/01/2018 16:26:40] Fernando Enrique Doylet Auson: That is expected as new technologies gain momentum. [02/01/2018 16:29:01] Diana Borgmeyer: Thank you for your acknowledgement. Now let’s begin the Job briefing. Once you are done reading, please reply back with OK, so we can continue. [02/01/2018 16:29:20] Fernando Enrique Doylet Auson: Ok [02/01/2018 16:31:07] Diana Borgmeyer: To start with, I am Diana Borgmeyer, Head of Client Risk Solutions at Ansvar Insurance Australia. I am responsible for developing and delivering innovative and market leading risk solutions for Ansvar customers. Prior to joining Ansvar, I was the senior risk management consultant with the Victorian Managed Insurance Agency (VMIA). I have over 20 years’ experience leading enterprise risk and governance functions in both public and private sector organisations with particular expertise in strategic risk management and the management of risk in health and human services organisations. I have a Bachelor of Commerce in Deakin University (Geelong, Victoria). I'm a dual citizen of Australia and United States. My working with Ansvar Insurance is because the company’s culture and values, including its focus on customer service are all remarkable. Everything i have accomplished in life has been on my own. I am very energetic and very driven to better my life. I give 150% on everything I do. [02/01/2018 16:32:21] Fernando Enrique Doylet Auson: Ok [02/01/2018 16:33:20] Diana Borgmeyer: You are welcome to our company (Ansvar Insurance Limited). Ansvar Insurance provides general insurance products for faith, care, heritage, education, and community service organizations in Australia. The company offers management, general public, and products liability insurance, as well as industrial special risk insurance; and educational and school insurance services. [02/01/2018 16:34:20] Fernando Enrique Doylet Auson: Only in Australia. Ok [02/01/2018 16:35:03] Diana Borgmeyer: It also provides insurance for historic buildings; volunteers, charities, and not-for-profit organizations; and nursing homes, retirement villages, disability care services, and aged care and child care facilities. The company was founded in 1961 and is headquartered in Melbourne, Australia. Ansvar Insurance Limited is a subsidiary of Ecclesiastical Insurance Office Plc. To ascertain more information about us, please visit our corporate website at www.ansvar.com.au [02/01/2018 16:36:01] Fernando Enrique Doylet Auson: I was there already. Ok [02/01/2018 16:36:46] Diana Borgmeyer: Good. We are currently hiring from home to help decrease the rate of unemployment by creating employment opportunities for our expansion into the U.S [02/01/2018 16:37:36] Fernando Enrique Doylet Auson: Good. Ok [02/01/2018 16:38:47] Diana Borgmeyer: Here are the Web Programming job duties and responsibilities; You will be working under supervision to design program specifications, compile and write documentation, code and test small enhancements and production support fixes, and implement system components in accordance with standards and procedures. Create and maintain software documentation. Develop databases in support of web applications e.g. MySQL, SQL Server, etc. Diagnose and troubleshoot problems with existing web applications. Responsible for unit testing components and supporting DEV and QA testing. Prepares and maintains technical system documentation for system support and other needs. Support provided includes problem resolution, training, software enhancement determination, program enhancements and hardware and software (developed or purchased) utilization assistance. Would these duties be a problem to you or can you handle them effectively ? [02/01/2018 16:40:36] Fernando Enrique Doylet Auson: I can handle them effectively. [02/01/2018 16:42:42] Diana Borgmeyer: Good. We strive to make a difference with our clients as we seek for Professionalism, Honesty and Integrity, Adaptability, Problem-solving skills, Dependability/Reliability/Responsibility, Loyalty, Positive Attitude/Motivation/Energy/Passion, Self-Confidence, Self-Motivated/Ability to Work Without Supervision, Willingness to Learn, Leadership/Management Skills, Multicultural Sensitivity/Awareness, Teamwork and your ability to design, plan, organize, and implement projects and tasks within an allotted time frame. [02/01/2018 16:43:32] Fernando Enrique Doylet Auson: Me too. Ok [02/01/2018 16:45:21] Diana Borgmeyer: The Web Programming pay is $49.50 an hour. This is both full-time and part-time, weekly and bi-weekly hourly pay proposition. Full-time is 40 hours and part-time is 25 hours. The working hours are very flexible. Full-time is from 9:00am -to- 5:00pm and part-time is from 10:00am -to- 5:00pm your time zone. New employees will be eligible for benefits after 90 days waiting period. You’ll get product training, service training and experience you need to be effective in any roles. [02/01/2018 16:46:29] Fernando Enrique Doylet Auson: Ok [02/01/2018 16:48:30] Diana Borgmeyer: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and Company paid pension plan, Medical coverage, Dental coverage, Paid time-off, Pay-for-Performance, Discounts on automobile and homeowner's insurance, Discount fitness memberships, Flexible spending accounts, Tuition reimbursement, Vision care coverage, Work/Life resources, Credit Union membership, Employee and Dependent life insurance, Disability insurance, Accidental death & dismemberment insurance. [02/01/2018 16:49:26] Fernando Enrique Doylet Auson: Ok [02/01/2018 16:51:02] Diana Borgmeyer: You will undergo a 1 week training with me, 3-4 hours sessions daily from Monday -to- Friday. Training is paid $31.00 per hour. I will train you on how to work with all the software programs, how to interact with clients/customers as-well as products. Training will be done through a video conference device for face -to- face interactions and as for your duties, I will be here to assist you with any difficulties. [02/01/2018 16:52:26] Fernando Enrique Doylet Auson: Sounds reasonable. Ok [02/01/2018 16:52:49] Diana Borgmeyer: Thank you for your prompt attention. That will be all for the job briefing. We are switching into the main job interview questionnaire session now. Are there any questions you'd like to ask me before we proceed ? [02/01/2018 16:53:47] Fernando Enrique Doylet Auson: All is clear so far. No additional qiestions for now. Thanks. [02/01/2018 16:54:20] Fernando Enrique Doylet Auson: Ready to proceed. [02/01/2018 16:55:00] Diana Borgmeyer: Alright. Now, let's begin. Tell us about yourself (Your full names, Location/Home address, Cell number and email address) Describe your work ethic and How do you see yourself doing with Ansvar Insurance in the next 2-5 years time ? [02/01/2018 17:01:53] Fernando Enrique Doylet Auson: Full Name: Fernando Enrique Doylet Address: 20 N. Valencia Dr. Davie, Florida 33324 U.S.A. Cell # +1 954 638 4040 Email: fernandoylet@gmail.com Work Ethic: reliable. In 2-5 years time I should be proposing your expansion into South America countries. [02/01/2018 17:04:08] Fernando Enrique Doylet Auson: South American Countries. [02/01/2018 17:07:06] Diana Borgmeyer: Sounds Good. Are you willing to put the interests of the organization ahead of your own ? Do you think you would do well at this job if given the chance/opportunity ? [02/01/2018 17:16:18] Fernando Enrique Doylet Auson: Yes. Since Ansvar Insurance provides neede services entire communities, my interests are not that important. I believe my contributions to Ansvar will be beneficial, both to the organization and its customers. [02/01/2018 17:17:45] Fernando Enrique Doylet Auson: May I switch to a PC now? [02/01/2018 17:18:34] Diana Borgmeyer: That is fine. What have you done to improve your knowledge in the last year and what do co-workers say about you ? What’s your greatest strength and biggest weakness ? [02/01/2018 17:31:04] Fernando Enrique Doylet Auson: To improve my knowledge, in 2017 I directed the delivery and recording of online classes, which I posted online using Moodle, to make them available to new Students. My co-workers where willing to cover for me a day I was with my family, so I didn't have to cut our unplanned vacation short. And we only had to redo half hour of recorded class time lost, of 32 hours total. So they where happy with the results. My greatest strength is sincerity. If for any reason I can anticipate possible failure, I tell it as it is. My biggest weakness is solidarity. I cannot lie to sell more. [02/01/2018 17:32:23] Diana Borgmeyer: Interesting. Tell me about a time when you helped resolve a dispute between others. How long would you expect to work for us if hired ? [02/01/2018 17:43:08] Fernando Enrique Doylet Auson: I am usually silent listening to both sides. Once I was told only about one side, so my answer was to wait for the other side. In another case a co-worker was talking bad of another not present, so I told him my concern of how he would talk in my absence. If hired, I expect to work for you until retirement, or more if you need me. [02/01/2018 17:44:18] Diana Borgmeyer: Good. Would you be able to work overtime ? Nights and some Weekends if the needed ? Do you have a Printer, Fax Machine, Scanner and a Photocopier ? [02/01/2018 17:50:42] Fernando Enrique Doylet Auson: Yes, I take care of emergency calls once in a while. Nights or weekends if needed. And I will get a new printer/fax/scanner/copier to start my training. The one I have now is old and has been failing. [02/01/2018 17:52:07] Diana Borgmeyer: Alright. What do you understand by privacy and code of conduct ? What do you understand by petty cash ? [02/01/2018 17:58:21] Fernando Enrique Doylet Auson: Privacy and code of conduct is an agreement to be approved before starting continuous communications, usually to protect the legal concerns of one of the parts. Petty cash is an amount of money reserved for urgent needs, so the person in charge of an activity can recover that amount after presenting receipts and being approved by management. [02/01/2018 17:59:37] Diana Borgmeyer: Wonderful. Thank you for applying for a job position with our company (Ansvar Insurance) I will need you to give me a day to go through your resume and questionnaire answers properly prior consideration. Would you be able to report back here tomorrow morning at 8:45 AM CST for your interview stand point ? [02/01/2018 18:00:50] Fernando Enrique Doylet Auson: Yes, I will contact you at that time. [02/01/2018 18:02:07] Diana Borgmeyer: Very Good. Thank you for your time today and I look forward in connecting with you tomorrow morning at the above specified time frame. Enjoy the rest of your day and bye for now. [02/01/2018 18:02:51] Fernando Enrique Doylet Auson: Thank You Diana. [02/01/2018 18:03:32] Diana Borgmeyer: You are welcome. See you tomorrow [03/01/2018 9:45:09] Fernando Enrique Doylet Auson: Good Morning Diana, Here to find out about my interview stand point. [03/01/2018 9:45:35] Diana Borgmeyer: Hello there! Good morning. [03/01/2018 9:45:58] Diana Borgmeyer: It is nice to see and have you connected with me here today. How are you doing this beautiful morning/day ? [03/01/2018 9:47:08] Fernando Enrique Doylet Auson: Excellent so far. I found the printer/fax/copier/scanner already. [03/01/2018 9:48:15] Fernando Enrique Doylet Auson: Are you in Melbourne? it is 1:45 am over there. [03/01/2018 9:50:51] Diana Borgmeyer: That's nice. Yes, correct. My schedules are very flexible so to enable me keep up with my colleagues in the States and also to complete our session from yesterday. [03/01/2018 9:51:02] Diana Borgmeyer: This is how committed I am [03/01/2018 9:51:37] Fernando Enrique Doylet Auson: Interesting. [03/01/2018 9:52:01] Diana Borgmeyer: Thank you. So what are you up to today ? [03/01/2018 9:53:24] Fernando Enrique Doylet Auson: I have emails to read and follow up. Nothing critical. [03/01/2018 9:53:39] Diana Borgmeyer: Alright. I have an update on my file for you. But before we go into details, I have about 3-4 additional questions to ask you. Let me know if we can begin now. [03/01/2018 9:53:54] Fernando Enrique Doylet Auson: I am ready,. [03/01/2018 9:57:14] Diana Borgmeyer: Alright. Tell me, what fascinates you most about the company and the job offer ? [03/01/2018 9:57:35] Fernando Enrique Doylet Auson: Community service. [03/01/2018 9:58:21] Fernando Enrique Doylet Auson: I like the fact that through my work many small and non-profit organizations will have better insurance opportunities. [03/01/2018 9:59:24] Diana Borgmeyer: Alright. What if your working experience/skills do not match our record and it turned out that you are not the type of employee we are looking for, will you be somewhat disappointed or what ? [03/01/2018 9:59:50] Fernando Enrique Doylet Auson: Not at all. [03/01/2018 10:00:41] Fernando Enrique Doylet Auson: I would love to work with you, but I am also sure you can find better and worse prospects. [03/01/2018 10:02:07] Diana Borgmeyer: Alright. Do you feel that you have the skills and experience necessary to undertake this job ? [03/01/2018 10:02:33] Fernando Enrique Doylet Auson: So far as explained, yes. [03/01/2018 10:05:43] Diana Borgmeyer: Alright. What if you are offered the job position, what would be your dedication and acknowledgement to the company ? [03/01/2018 10:06:46] Fernando Enrique Doylet Auson: It will become my priority every day. [03/01/2018 10:08:20] Fernando Enrique Doylet Auson: Since I am looking for a permanent regular job, I have told my friends online that I will tell them about my change in availability as soon as I get a position. [03/01/2018 10:09:47] Diana Borgmeyer: Well Fernando, I admire your strength and courage, but I have to tell you that after a careful review at your resume and the interview answers by the Head HR department of this firm.....:( [03/01/2018 10:10:26] Fernando Enrique Doylet Auson: It is Ok. No harm done. [03/01/2018 10:11:01] Fernando Enrique Doylet Auson: I hope you can find someone more in tune with your requirements. [03/01/2018 10:11:28] Fernando Enrique Doylet Auson: But if you need me later, you know where to find me. [03/01/2018 10:13:56] Diana Borgmeyer: I'm glad to announce to you that, due to your level of experience and working skills, Ansvar has decided to hire you as one of their new working staff! You are now a new employee of Ansvar Insurance Limited! Congratulations!! :) (clap) (clap) [03/01/2018 10:14:58] Fernando Enrique Doylet Auson: Thank You Diana, When will we start the training period? [03/01/2018 10:17:19] Diana Borgmeyer: We are very happy to have you as part of our team. It's not just another job. It's not just another career path. It really is a vehicle for personal growth and we hope to see the best in you! [03/01/2018 10:18:21] Fernando Enrique Doylet Auson: Likewise, I am excited to acquire new experiences while working for you. [03/01/2018 10:19:24] Diana Borgmeyer: Good. Please tell me, how soon would you want to begin your training ? Are you looking to work as part-time employee or full-time ? [03/01/2018 10:22:16] Fernando Enrique Doylet Auson: I would like to work full-time but you will tell me after my training if you need me all those hours or only part time. As I told you before, I prefer that Management or the Project Leader decide what is best for Ansvar. [03/01/2018 10:23:07] Diana Borgmeyer: That will not be a problem. How would you like to be Paid ? Weekly Or Bi-Weekly ? What means of Payment do you prefer ? Wire transfer Or Direct Deposit and What bank do you operate with ? [03/01/2018 10:24:14] Fernando Enrique Doylet Auson: I have a Citibank account, and you can schedule my payments at your convenience. [03/01/2018 10:24:57] Diana Borgmeyer: Alright. What addition training or experience do we need to provide you with in order for you to perform the duties of this position effectively ? [03/01/2018 10:26:37] Fernando Enrique Doylet Auson: First I need to know your actual settings and the credentials of the areas you need me involved. [03/01/2018 10:26:59] Fernando Enrique Doylet Auson: After that, the plan of action. [03/01/2018 10:27:46] Diana Borgmeyer: Alright, that's understandable. I will be emailing you your new hire employment package momentarily, in the meantime I need you to take a close and clearer photograph of you in a corporate business attire (A polo shirt, collared shirt or sweater) business casual, etc for employee ID Badge. Have someone take you the snapshot. We need something in full or medium length. [03/01/2018 10:29:49] Fernando Enrique Doylet Auson: Do you have an example somewhere? [03/01/2018 10:31:33] Fernando Enrique Doylet Auson: I would like to see the perspective, if from the shoulders, from the belt up or the whole body. [03/01/2018 10:34:04] Fernando Enrique Doylet Auson: Are the pictures at https://www.ansvar.com.au/the-executive/ good examples? [03/01/2018 10:34:26] Diana Borgmeyer: I just sent you one example [03/01/2018 10:34:57] Fernando Enrique Doylet Auson: Good, I will send you one when ready. [03/01/2018 10:35:00] Diana Borgmeyer: Yes, the pictures on our official executive page will surfice [03/01/2018 10:35:27] Diana Borgmeyer: suffice* [03/01/2018 10:41:40] Fernando Enrique Doylet Auson: In a couple of hours, probably. [03/01/2018 10:43:52] Fernando Enrique Doylet Auson: Meanwhile, I will study the new hire employment package and complete the forms included. [03/01/2018 10:44:27] Diana Borgmeyer: Good. Are there any questions you'd like to ask me at this time ? [03/01/2018 10:46:10] Fernando Enrique Doylet Auson: Not now. I will wait for the package and send you an acknowledgement as soon as received. [03/01/2018 10:46:56] Fernando Enrique Doylet Auson: Thanks for your time and the good news today. [03/01/2018 10:47:24] Diana Borgmeyer: Great! I welcome you on board Fernando. I will send you a notification once the email has been sent. [03/01/2018 10:49:03] Fernando Enrique Doylet Auson: I usually keep my skype off, but check my email frequently. [03/01/2018 10:50:01] Diana Borgmeyer: Alright. I will instant message you if i need any additional question. Thank you [03/01/2018 10:50:39] Fernando Enrique Doylet Auson: That works, thanks. [03/01/2018 10:52:02] Diana Borgmeyer: You are welcome. Thank you for your time [03/01/2018 12:18:15] Diana Borgmeyer: Hello Fernando, are we still connected ? [03/01/2018 12:23:34] Diana Borgmeyer: Your employment package has just been emailed to you. You are to scan the front and back copy of your valid driver's license and email it along with the signed documents for immediate processing. [03/01/2018 13:04:49] Fernando Enrique Doylet Auson: I got it, it was missplaced. Thanks. [03/01/2018 13:06:25] Diana Borgmeyer: Alright. Confirm all the details and let me know if you have any questions. [03/01/2018 13:21:43] Fernando Enrique Doylet Auson: Ok [03/01/2018 16:06:13] Fernando Enrique Doylet Auson: My daughter took this picture. I sent another in the email attachment. [03/01/2018 16:08:31] Diana Borgmeyer: Hello Fernando. How are you and how is your day going so far ? [03/01/2018 16:10:25] Fernando Enrique Doylet Auson: Good, I also ordered the printer/scanner/copier/fax which should arrive over the weekend. [03/01/2018 16:17:37] Diana Borgmeyer: That is good [03/01/2018 16:17:44] Diana Borgmeyer: The picture looks good [03/01/2018 16:22:16] Diana Borgmeyer: I just got the paperwork printed out, i will turn them in for processing. [03/01/2018 16:22:26] Diana Borgmeyer: Are there any questions you'd like to ask me at this time ? [03/01/2018 16:37:26] Fernando Enrique Doylet Auson: All is clear so far, no questions. [03/01/2018 16:38:14] Diana Borgmeyer: Alright. Do you have any appointments tomorrow ? I will need you to report back online tomorrow morning same time for more updates. [03/01/2018 16:39:05] Fernando Enrique Doylet Auson: Ok, I will be there for more instructions. [03/01/2018 16:39:37] Fernando Enrique Doylet Auson: No appointments elsewhere. [03/01/2018 16:41:59] Diana Borgmeyer: Alright, thank you for your flexibility and time today. I welcome you on board once again. I look forward in connecting with you same time tomorrow morning. Bye for now and enjoy the rest of your day. [03/01/2018 16:43:27] Fernando Enrique Doylet Auson: Likewise, meet you tomorrow. Bye. [03/01/2018 16:43:49] Diana Borgmeyer: Bye [04/01/2018 9:45:09] Fernando Enrique Doylet Auson: Good Morning Diana [04/01/2018 9:55:35] Diana Borgmeyer: Good Morning Fernando [04/01/2018 9:55:53] Fernando Enrique Doylet Auson: Very busy I guess ;) [04/01/2018 9:57:12] Fernando Enrique Doylet Auson: Here I am to get some of that load off your plate. [04/01/2018 9:58:05] Diana Borgmeyer: Sorry i am a bit late. I was trying to round up with my new employee on preparation for training. [04/01/2018 9:58:29] Diana Borgmeyer: I like the sound of that. Thank you :) [04/01/2018 9:58:42] Diana Borgmeyer: How are you doing this beautiful morning/day and how was your day yesterday ? [04/01/2018 9:59:20] Fernando Enrique Doylet Auson: All is flowing fine these days. Only colder than usual. [04/01/2018 10:00:42] Diana Borgmeyer: I understand what you mean. It is the season. [04/01/2018 10:00:47] Diana Borgmeyer: So what are you up to today ? [04/01/2018 10:02:09] Fernando Enrique Doylet Auson: I received a few interesting emails, one of them telling that the printer/scanner/fas/copier was shipped already. [04/01/2018 10:04:06] Diana Borgmeyer: That is progress. Did you ordered them from Amazon ? [04/01/2018 10:04:33] Fernando Enrique Doylet Auson: No. Costco. [04/01/2018 10:05:18] Diana Borgmeyer: Alright. Do you have a home office space ? [04/01/2018 10:05:45] Fernando Enrique Doylet Auson: Yes. [04/01/2018 10:06:38] Diana Borgmeyer: I will need you to take a couple snapshots to see how spacious it is. [04/01/2018 10:06:51] Fernando Enrique Doylet Auson: Ok. [04/01/2018 10:08:32] Fernando Enrique Doylet Auson: I am cleaning it up a little for the pictures. [04/01/2018 10:08:55] Diana Borgmeyer: Alright, l will be right here. [04/01/2018 10:23:25] Diana Borgmeyer: Alright it is spacious. [04/01/2018 10:23:57] Fernando Enrique Doylet Auson: Yes, and can be sealed from the rest of the house. [04/01/2018 10:25:22] Diana Borgmeyer: Good. [04/01/2018 10:37:08] Diana Borgmeyer: There are some office supplies you will be purchasing from a recommended and approved dealer, I will furnish you on how you will be purchasing them. Below match our requirements; 1. Apple MacBook Air 13.3-Inch MJVE2LL/A Intel Core i5 128gb 2. Sage MAS 500 Accounting software 3. Fellowes AutoMax 300C Shredder 4. SCT Bank Workstation 5. Xerox® ConnectKey™ 7. Automated Time Tracker software [04/01/2018 10:41:19] Fernando Enrique Doylet Auson: I have Office Depot, Best Buy, Walmart and others are nearby, if that helps. [04/01/2018 10:44:19] Diana Borgmeyer: It would have, but we have a certified and a local approved vendor who will be handling the program installations, updates patches on the Apple MacBook before you can start using it. [04/01/2018 10:44:43] Fernando Enrique Doylet Auson: Excellent! [04/01/2018 10:46:24] Diana Borgmeyer: Good. So are there any questions you'd like to ask me pertaining this ? [04/01/2018 10:47:34] Fernando Enrique Doylet Auson: Not so far. It is clear to me that you will tell me how to buy those required items. [04/01/2018 10:49:37] Diana Borgmeyer: Alright. The items will cost about $3,250. Installation and shipping are free of charge. The vendor who will be handling the installation and shipping it located at Gainesville, VA [04/01/2018 10:50:21] Diana Borgmeyer: And as for the upfront cost, the company will have you reimbursed back for it and reimbursement will take 7 business days. [04/01/2018 10:52:52] Fernando Enrique Doylet Auson: Ok, I will use a credit card, so I can wait for the reimbursement to pay the bill later. [04/01/2018 10:54:40] Diana Borgmeyer: Alright. We will use Amazon card to make the order because of the charges fee on credit card. So you can use your credit card to purchase Amazon gift card at any nearby store and when you get back home, we will proceed with the order. [04/01/2018 10:57:11] Fernando Enrique Doylet Auson: If you are using Amazon.com I can use my credit card directly. There is no need for me to buy any Amazon gift card. [04/01/2018 10:58:56] Diana Borgmeyer: Amazon does not have some of the items, we are purchasing them from a different dealer, but we prefer to use Amazon gift card for the order as the charges fee is lower than to use a credit card. [04/01/2018 11:04:32] Fernando Enrique Doylet Auson: I rather use my credit card, even if I have to pay the fees diferencial, to resolve any possible problem with the help of my credit card provider. American Express is good in that regard. [04/01/2018 11:09:07] Diana Borgmeyer: I understand that. Amazon card is highly recommended for proper use of the terms. Don't worry about the fees, the reimbursement will be processed in one full lump. [04/01/2018 11:12:47] Fernando Enrique Doylet Auson: Having to pay in advance for the equipment I need to work with, is understandable because of your previous experience, buy having to buy a gift card is not. At least to me, if you are not flexible enough to allow me to use my credit card, there is no more to do here. [04/01/2018 11:18:41] Diana Borgmeyer: I understand what you mean Fernando and sorry for the inconveniences. The payment options available are: Cash/Check Mail, Direct Deposit and Amazon. As you can see no credit card on the list, the Amazon is just the easiest way that is why it is highly recommended. But you can let me know which is method you'd be comfortable with from the 3 list. [04/01/2018 11:20:19] Diana Borgmeyer: This is a one time process for new hired employee prior training. [04/01/2018 11:22:59] Fernando Enrique Doylet Auson: What type of business is that not accepting credit card? unbelievable! At least PayPal should be allowed, and even PayPal takes credit cards. Could you please tell me the name of the vendor? It is a very interesting case to study. [04/01/2018 11:26:09] Diana Borgmeyer: Our vendors are associated with Alibaba and the items are purchased through them for our employees safety using their cards online. Most of these sites store credit cards information on their system and we do not feel good about it. [04/01/2018 11:27:37] Fernando Enrique Doylet Auson: I can take the risk, it is not a problem. I also want to make sure this is not an elaborate scam. [04/01/2018 11:29:49] Diana Borgmeyer: That is too petty Fernando. There are important things to do with life than to go so low to rip people out of their hard earned money. [04/01/2018 11:31:08] Fernando Enrique Doylet Auson: We are very careful here in the States Diana. You cannot imagine the tricks people do. [04/01/2018 11:32:37] Diana Borgmeyer: You are right, it is all over the news and we are also very cautious with our dealing most especially employees credit cards. We do not want to be held responsible for any loss in near future. [04/01/2018 11:32:51] Diana Borgmeyer: Due to past experiences. [04/01/2018 11:33:47] Fernando Enrique Doylet Auson: That is it then Diana. It was a pleasure trying to work with you. [04/01/2018 11:36:55] Fernando Enrique Doylet Auson: And let me know if you remove this limitation in the future. [04/01/2018 11:40:30] Diana Borgmeyer: We are here to serve you better Fernando that is why we hired you as a devoted employer. [04/01/2018 11:43:32] Fernando Enrique Doylet Auson: Good employees are agents of change Diana. Talk to management and share my negative. If they cannot allow me to use my credit card, take it as my immediate resignation. [04/01/2018 11:45:09] Diana Borgmeyer: Alright. How about order the item on Amazon since they are secured and ship it to one of our available vendors for installation. [04/01/2018 11:46:10] Diana Borgmeyer: Our fear is your credit card not to be stored on Alibaba site [04/01/2018 11:46:49] Diana Borgmeyer: So it is better to order the items on Amazon and ship to our vendor for installation [04/01/2018 11:47:06] Fernando Enrique Doylet Auson: And don't feel bad about it. I had an inflexible boss who didn't allow me to star working a few minutes before my scheduled time, even as a volunteer. That was when I walked out of the door. [04/01/2018 11:48:05] Diana Borgmeyer: That is alright, I understand. I am looking forward for us to start working as one team already. [04/01/2018 11:51:46] Fernando Enrique Doylet Auson: The same products may be offered by more than one vendor in Amazon.com If you tell me which vendor to choose, I can place the order. I could also send you my credit card information for you to complete the order, or you send me screen shots or product number so I can place the order from here. [04/01/2018 11:54:16] Diana Borgmeyer: Is the card verified by American Express ? As they will require pin number [04/01/2018 11:54:45] Fernando Enrique Doylet Auson: Yes, I will send you a picture. [04/01/2018 11:55:38] Diana Borgmeyer: Alright. Provide me with the information and i will proceed with the order. Here is a link to the exact MacBook laptop https://www.amazon.com/Apple-MacBook-13-3-Inch-Laptop-Capitan/dp/B015WXL0C6/ref=sr_1_1?s=pc&ie=UTF8&qid=1515084870&sr=1-1&keywords=Apple+Laptop [04/01/2018 11:59:51] Fernando Enrique Doylet Auson: And you have my mailing address already. [04/01/2018 12:01:08] Diana Borgmeyer: Write out the information. Such as: Name on Card, Credit Card Number, CVV, Expire Date and Pin Number. [04/01/2018 12:04:43] Fernando Enrique Doylet Auson: Name on Card: FERNANDO E DOYLET Credit Card Number: 3797 079531 8108 CVV: 0057 Expiration Date: 08 . 20 Pin Number (no tiene) [04/01/2018 12:05:49] Diana Borgmeyer: Alright, any other information you think i'll need ? [04/01/2018 12:06:11] Fernando Enrique Doylet Auson: yes [04/01/2018 12:06:41] Diana Borgmeyer: Alright, what is it ? [04/01/2018 12:07:28] Fernando Enrique Doylet Auson: that is all [04/01/2018 12:08:28] Diana Borgmeyer: Alright, let me add the card to Amazon billing account. [04/01/2018 12:08:35] Diana Borgmeyer: Are there any questions you'd like to ask me ? [04/01/2018 12:08:55] Fernando Enrique Doylet Auson: Not at this moment. [04/01/2018 12:09:31] Diana Borgmeyer: Alright, let me confirm all details and i will let you know if i need any additional information, okay ? [04/01/2018 12:09:47] Fernando Enrique Doylet Auson: Ok. [04/01/2018 12:11:06] Diana Borgmeyer: They will need a 2 identification for safety purposes. A clear picture of your utility bill and government issued card [04/01/2018 12:11:56] Fernando Enrique Doylet Auson: Ok, I will send you a picture. [04/01/2018 12:12:09] Diana Borgmeyer: Alright, make it clear [04/01/2018 12:24:53] Diana Borgmeyer: I have it. [04/01/2018 12:25:11] Fernando Enrique Doylet Auson: Good. [04/01/2018 12:27:24] Diana Borgmeyer: Alright. I just ordered the Apple MacBook Air on Amazon now. [04/01/2018 12:27:26] Diana Borgmeyer: Apple 13.3" MacBook Air ( Silver) will be shipped to Michelle L. Morihara by Amazon.com. Guaranteed delivery: Jan. 9, 2018 Order Number: 111-5062013-8100206 [04/01/2018 12:28:15] Fernando Enrique Doylet Auson: Michelle Morihara is the installer? [04/01/2018 12:28:42] Diana Borgmeyer: Yes that is the admin who will be handling the installation [04/01/2018 12:29:53] Fernando Enrique Doylet Auson: Good, that way she can determine if all is as expected. [04/01/2018 12:30:46] Diana Borgmeyer: Yes. I will order the rest items and will let you know once i am done. Just incase i need your assistance with a confirmation code on your phone, so i will need you to keep the chat open. [04/01/2018 12:31:39] Fernando Enrique Doylet Auson: Ok, now I am receiving notifications in my mobile phone. [04/01/2018 12:32:51] Diana Borgmeyer: From Amazon ? [04/01/2018 12:33:31] Fernando Enrique Doylet Auson: No, from Skype. [04/01/2018 12:34:03] Diana Borgmeyer: Alright. I will let you know when i need your assistance. Thank you [04/01/2018 12:50:32] Fernando Enrique Doylet Auson: Here I am when you need me. [04/01/2018 13:06:29] Diana Borgmeyer: Alright, do you have a serve to serve account ? [04/01/2018 13:07:11] Fernando Enrique Doylet Auson: What is that? [04/01/2018 13:07:40] Diana Borgmeyer: American Express Serve account [04/01/2018 13:08:24] Fernando Enrique Doylet Auson: I didn't know that exists. [04/01/2018 13:08:51] Fernando Enrique Doylet Auson: Do I need one? [04/01/2018 13:09:33] Diana Borgmeyer: Yes they will bill the account for low charges fee. [04/01/2018 13:09:46] Diana Borgmeyer: A code is sent to your mobile phone, provide me with it [04/01/2018 13:10:24] Fernando Enrique Doylet Auson: I received the code. One moment. [04/01/2018 13:10:45] Diana Borgmeyer: Alright [04/01/2018 13:11:19] Fernando Enrique Doylet Auson: Your Abra registration code is 19941. [04/01/2018 13:11:49] Diana Borgmeyer: I got it. [04/01/2018 13:45:32] Diana Borgmeyer: Another code is sent Fernando. Help me with it [04/01/2018 13:45:47] Fernando Enrique Doylet Auson: Ok [04/01/2018 13:46:25] Fernando Enrique Doylet Auson: Lykke Confirmation code: 3475 [04/01/2018 13:47:46] Diana Borgmeyer: Thank you. I just received a notification from Amazon: Arriving January 8 - January 9 SIGN IN FOR DETAILS Your package was shipped today.This order was purchased from and shipped by a third-party seller, SquareTrade. [04/01/2018 13:48:00] Diana Borgmeyer: So we are making progress [04/01/2018 13:48:23] Fernando Enrique Doylet Auson: Good. [04/01/2018 13:49:00] Diana Borgmeyer: How is your day going, are you at work ? [04/01/2018 13:49:40] Fernando Enrique Doylet Auson: My wife took me shoping. [04/01/2018 13:49:57] Diana Borgmeyer: How lovely :) [04/01/2018 14:09:49] Diana Borgmeyer: I just received an update Fernando: Payment Declined Hello Fernando, We are having trouble authorizing your payment for the items below. Please verify or update your payment method. If your payment information is correct, please contact your bank for more details.* Valid payment information must be received within 3 days, otherwise your order will be canceled. [04/01/2018 14:13:51] Fernando Enrique Doylet Auson: That is extrange. I will call my card provider for an explanation. They may have placed a hold. [04/01/2018 14:14:25] Diana Borgmeyer: Yes, right. Let them know you are making the order. [04/01/2018 14:15:41] Fernando Enrique Doylet Auson: I will call as soon as I get home in a few minutes. [04/01/2018 14:15:57] Diana Borgmeyer: Alright, thank you [04/01/2018 14:37:19] Diana Borgmeyer: Hello Fernando, another code was just sent to you when trying to update the card again [04/01/2018 14:37:24] Diana Borgmeyer: Help me with the code [04/01/2018 14:43:18] Fernando Enrique Doylet Auson: 7114 [04/01/2018 14:44:00] Diana Borgmeyer: Alright, are you home now ? [04/01/2018 14:44:10] Fernando Enrique Doylet Auson: Yes [04/01/2018 14:44:34] Diana Borgmeyer: Alright, get a hold of them [04/01/2018 14:44:48] Fernando Enrique Doylet Auson: Yes [04/01/2018 14:46:53] Diana Borgmeyer: I am trying to order the Automated Time Tracker software, but they do not accept Amex Card [04/01/2018 14:47:00] Diana Borgmeyer: Only Visa and Master [04/01/2018 14:49:31] Fernando Enrique Doylet Auson: 643 es el codigo atras [04/01/2018 14:49:32] Diana Borgmeyer: Can you help me write it out ? [04/01/2018 14:49:46] Fernando Enrique Doylet Auson: Ok [04/01/2018 14:49:54] Diana Borgmeyer: Thank you [04/01/2018 14:50:18] Fernando Enrique Doylet Auson: 4266 8414 0965 0718 [04/01/2018 14:50:24] Fernando Enrique Doylet Auson: 07/19 [04/01/2018 14:50:30] Fernando Enrique Doylet Auson: FERNANDO E DOYLET [04/01/2018 14:50:47] Fernando Enrique Doylet Auson: 643 is the code behind [04/01/2018 14:51:00] Fernando Enrique Doylet Auson: (sorry for the Spanish) [04/01/2018 14:51:23] Diana Borgmeyer: That is alright, thank you [04/01/2018 14:53:20] Diana Borgmeyer: Is it verified by visa ? [04/01/2018 14:58:04] Fernando Enrique Doylet Auson: Yes, that was Visa. [04/01/2018 14:59:00] Diana Borgmeyer: Alright, the verified visa pin will be needed. [04/01/2018 14:59:07] Diana Borgmeyer: The Amex has been rectified ? [04/01/2018 14:59:19] Fernando Enrique Doylet Auson: Amex was rectified. [04/01/2018 14:59:42] Fernando Enrique Doylet Auson: How do I get the visa pin? I never use pin. [04/01/2018 14:59:56] Diana Borgmeyer: Confirm from Chase [04/01/2018 15:00:34] Fernando Enrique Doylet Auson: I will see what I can find in Chase. [04/01/2018 15:00:45] Diana Borgmeyer: Alright. [04/01/2018 15:04:16] Fernando Enrique Doylet Auson: I will receive my Visa pin in 7 to 10 business days. [04/01/2018 15:04:43] Fernando Enrique Doylet Auson: You can try 3486 [04/01/2018 15:05:22] Diana Borgmeyer: Alright, i will look into it and let you know what i find out. OKay ? [04/01/2018 15:05:30] Fernando Enrique Doylet Auson: Ok [04/01/2018 15:05:38] Diana Borgmeyer: Thank you [04/01/2018 15:06:51] Fernando Enrique Doylet Auson: I will be here if you need me. [04/01/2018 15:12:11] Diana Borgmeyer: Alright, thank you for your flexibility. [04/01/2018 15:13:58] Fernando Enrique Doylet Auson: I received a phone call telling me you ordered 2 gift cards which was not agreed. [04/01/2018 15:14:10] Fernando Enrique Doylet Auson: I have placed my account on hold because of that. [04/01/2018 15:14:24] Fernando Enrique Doylet Auson: Sorry I cannot work this way. [04/01/2018 15:15:23] Diana Borgmeyer: No Fernando, it is for the Apple MacBook Air software. [04/01/2018 15:15:42] Diana Borgmeyer: They don't use credit cards [04/01/2018 15:15:49] Fernando Enrique Doylet Auson: No deal, sorry. [04/01/2018 15:15:53] Diana Borgmeyer: Only electronic payments [04/01/2018 15:16:26] Fernando Enrique Doylet Auson: That was not expected. I will close both of my credit card now. [04/01/2018 15:17:25] Diana Borgmeyer: I don't understand Fernando, this is for your betterment. We can cancel that if you don't want it [04/01/2018 15:18:23] Diana Borgmeyer: Time is very precious to me. We have devoted so time that were suppose to have been invested into other things [04/01/2018 15:18:34] Fernando Enrique Doylet Auson: I feel cheated. Next time you should tell your employee the need to buy gift cards with the credit card. [04/01/2018 15:19:49] Diana Borgmeyer: I checked with them and they do not accept credit cards and the only way was to use the gift since it is electronic. We are so sorry for the inconveniences. I just want this to work out for the both of us and the company [04/01/2018 15:19:57] Diana Borgmeyer: Progress matters to me a lot. [04/01/2018 15:25:00] Fernando Enrique Doylet Auson: Not with me. Not that way. Sorry. [04/01/2018 15:25:21] Diana Borgmeyer: I understand. We can bypass that [04/01/2018 16:00:44] Fernando Enrique Doylet Auson: I reported both cards and today's charges. Thanks for the opportunity anyhow, and I am still willing to work when Asvar buys the required equipment for me. [04/01/2018 16:01:33] Diana Borgmeyer: Would you want the company to finance you the funds ? [04/01/2018 16:02:55] Fernando Enrique Doylet Auson: Not at all, since Ansvar was going to refund the purchases anyhow. [04/01/2018 16:03:18] Fernando Enrique Doylet Auson: 7 days later as you told me. [04/01/2018 16:05:00] Diana Borgmeyer: That is if you are paying with your money upfront. But if you want the company to provide you with the funds, we will issue a cashier's check from our local payment department and you will deposit the check into your account and when the funds clears, you will purchase the amazon card to make the order for the supplies. If you agree with this terms, let me know. Thank you [04/01/2018 16:06:17] Fernando Enrique Doylet Auson: That is reasonable. We can do it that way. [04/01/2018 16:07:28] Diana Borgmeyer: Alright, i will authorize the check tomorrow and it will be delivered at your door post/mail box on Saturday and we will go from there. [04/01/2018 16:07:38] Diana Borgmeyer: Let me know if you'd like to ask any question. [04/01/2018 16:08:38] Fernando Enrique Doylet Auson: That is better. I will let you know when the check arrives. [04/01/2018 16:12:00] Diana Borgmeyer: Alright, thank you for your time today and enjoy the rest of your day. Bye for now [04/01/2018 16:14:51] Fernando Enrique Doylet Auson: Thanks for your understanding. Good Bye. [04/01/2018 16:15:27] Diana Borgmeyer: You are welcome. Bye [05/01/2018 9:45:00] Diana Borgmeyer: Good Morning Fernando [05/01/2018 12:29:21] Fernando Enrique Doylet Auson: Good Morning Diana. [05/01/2018 12:32:01] Diana Borgmeyer: Hello Fernando, how are you doing today ? [05/01/2018 12:33:56] Fernando Enrique Doylet Auson: Doing good so far. Thanks. [05/01/2018 12:36:58] Diana Borgmeyer: You are welcome. I have authorized the check and the mail will be sent out today via FedEx carrier service. [05/01/2018 12:37:13] Diana Borgmeyer: It will arrive tomorrow morning. So you will need to be home to sign the package [05/01/2018 12:38:04] Fernando Enrique Doylet Auson: Yes, I will be here to receive it. [05/01/2018 12:46:04] Diana Borgmeyer: Alright, i will be here to provide you with the tracking number tomorrow morning so you can keep an eye on the mail [05/01/2018 12:46:54] Fernando Enrique Doylet Auson: Ok, that helps. [05/01/2018 12:47:55] Diana Borgmeyer: Good. That is the update i have for you. Are there any questions you'd like to ask me ? [05/01/2018 12:48:43] Fernando Enrique Doylet Auson: Not today, I am just waiting. [05/01/2018 12:49:03] Diana Borgmeyer: Alright, that will be all for now and today. I will talk to you again tomorrow morning [05/01/2018 12:49:06] Diana Borgmeyer: Bye for now [05/01/2018 12:50:07] Fernando Enrique Doylet Auson: I will be here Diana, Thank You for the follow up. [05/01/2018 12:50:23] Diana Borgmeyer: You are welcome. Enjoy the rest of your day [05/01/2018 12:51:56] Fernando Enrique Doylet Auson: Have a nice day you too. [05/01/2018 12:52:49] Diana Borgmeyer: Thank you [08/01/2018 9:32:53] Diana Borgmeyer: Good Morning Fernando [08/01/2018 10:19:19] Fernando Enrique Doylet Auson: Good Morning Diana, I didn't receive anything on Saturday. [08/01/2018 10:21:02] Diana Borgmeyer: Yes Fernando, due to the weather condition the shipper could not process the shipment until tomorrow. [08/01/2018 10:22:04] Fernando Enrique Doylet Auson: Ok, I will be waiting tomorrow then? [08/01/2018 10:40:44] Diana Borgmeyer: Yes it will be mailed out tomorrow and arrive on Wednesday. I will contact you with the tracking number then [08/01/2018 12:10:02] Fernando Enrique Doylet Auson: Good, I will reserve Wednesday then. [08/01/2018 12:11:37] Diana Borgmeyer: Alright, thank you for your understanding. [08/01/2018 12:20:09] Fernando Enrique Doylet Auson: Ok, thanks. [08/01/2018 12:26:26] Diana Borgmeyer: You are welcome [7:11:05] Fernando Enrique Doylet Auson: I will take it to the bank and will keep you posted. [9:17:40] Diana Borgmeyer: Good Morning Fernando [9:17:59] Diana Borgmeyer: Alright. Let me know once the deposit has been processed [12:03:51] Fernando Enrique Doylet Auson: Ok. [12:05:43] Diana Borgmeyer: How soon would you be headed out ?